How can we help?



What size should I buy?

If you’re not quite sure which size is right for you, please refer to our size guides. They're located underneath the available sizes for each of our products. Additionally, we have a section dedicated to assisting you. Click here for help.

Do you offer wholesale?

Absolutely! You can place a wholesale order with us today. For further details, please visit our wholesale section.


How do I clean my Loulou Bone Product?

In general, cleaning your Loulou product is easy. Use mild soap and warm water, rub gently, rinse, and air dry flat. For more detailed care instructions, refer to each product page.

Where are your products made?

Currently, we have established manufacturing operations in China where we meticulously select our partners and place utmost importance on ensuring superior quality.


Who is Loulou Bone?

It's a fantastic small business that my husband and I launched, with our pups right by our side. When it came to choosing a name, we couldn't resist going with my childhood nickname—it's what all my close friends and family lovingly call me! So, we proudly named this venture Loulou, a name that embodies the pure delight of pampering our adorable companions. And if you're curious about "Bones", don't hesitate to ask our furry friends—they're the experts in that department!


Contact us here or send an email to for assistance.